Ticketing How-To – FILM FEST KNOX | November 14-17, 2024 Skip to content
Presented by Visit Knoxville and Regal

Showcasing and advocating for personal, ambitious regional cinema.

How does ticketing work at the festival, and what are the ticketing options for Film Fest Knox?

Festivalgoers have three general options for ticketing:

  • Purchase a pass (either VIP or All Festival)
  • Purchase a multi-ticket 8-block or 4-block package
  • Purchase individual tickets.

 You can compare the various options here.

 You must have a ticket to see each screening you would like to attend regardless of whether you purchased a pass, a multi-ticket package, or individual tickets.  If you want to see multiple films, purchasing a pass or ticket package is your best bet. 

To repeat, you must have a ticket to see each screening.

  • If you purchase the pass, you will reserve tickets in advance for the screenings you wish to attend.
  • Those interested in only a few tickets may purchase tickets for individual screenings.

How do I purchase a pass or multi-ticket package? 

Visit this page and select the pass or package you would like to purchase.

How do I reserve my tickets if I purchased a pass or ticket-block?

Once you’ve purchased a pass or block, follow these instructions:

  1. Click on this link
  2. If you are not already signed in, click the button that says “Passholders Sign in Here.”
  3. Log in using the email address used for pass purchase.
  4. Once logged in, click on “Schedule” to see the schedule of films. 
  5. Find a screening you’d like to attend, and click on “Buy.” 
  6. On the next page, click the # of tickets you want. If you are a passholder it will default to 1 ticket. If you purchased. a multi-block ticket package, you can use your ticket allotment for multiple tickets of a single film.
  7. Click “add” to add the tickets to your cart.
  8. If you would like to continue selecting more screenings, click “Close.” 
  9. Repeat the process for the other screenings you would like to attend. 
  10. When you are done selecting films, click on “Proceed to Checkout.” 
  11. Follow the check out instructions and check out! Your ticket selections will be registered!
  12. When you complete the process you will receive an order confirmation email.  You will also see a message that allows you to add the tickets to your mobile phone or to print your tickets at home. Choose whatever option works for you! Whichever option you choose, make sure you bring your phone or printed tickets to the festival!

How do I purchase a single ticket?

Visit this page and click buy on the film/session that you would like to attend.

I reserved or purchased my tickets! What do I do when I get to the cinema? 

A festival worker outside the cinema will scan the ticket you have on your phone or printed at home (whichever option you chose). Enjoy the film!

Is there a deadline for when I can reserve tickets?

You can reserve tickets as late as the day of the screening, but some screenings will sell out. We encourage you to reserve a seat in advance (if you are a passholder) or purchase a ticket in advance to assure you can see the films you want to see!

Do I need tickets to the “New Directions in Regional Filmmaking” panel or the Seed & Spark budgeting workshop?

These are free events, but yes, you will need to reserve a spot. Follow the same process listed above.

Where do I pick up my VIP or Full Festival Pass?

You can pick up your VIP or Full Festival badge at the Customer Service Desk in the lobby of the Riviera. Hours are:

  • Thursday, November 14: 4:30pm – 8pm
  • Friday, November 15: 5pm – 10pm
  • Saturday, November 16: 10am – 10pm
  • Sunday, November 17: 10:30am – 7pm

Can I buy individual tickets at the Regal Riviera? 

Yes! Tickets can be purchased at the Film Fest Knox table in the lobby of the Riviera. Hours are:

  • Thursday, November 14: 6pm – 8pm
  • Friday, November 15: 5pm – 10pm
  • Saturday, November 16: 10am – 10pm
  • Sunday, November 17: 10:30am – 7pm

If it’s 5 minutes before a movie and I have a VIP Pass, can I just walk in if there are seats?

You still need to reserve a seat. This allows us to track the number of attendees and, in the event of a potential sellout, it will ensure that we do not overbook the theater.
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